Why should safety personnel be equipped with knowledge of the venue layout?

Safety personnel must have a thorough understanding of the venue layout primarily to manage evacuations and emergency responses effectively. Knowledge of the layout allows personnel to identify exit routes, understand the location of potential hazards, and ensure that all attendees are guided to safety in a timely manner. During an emergency, such as a fire or other urgent evacuation situations, being familiar with the venue’s design helps personnel to quickly and efficiently direct individuals to safe areas, preventing confusion and panic.

In contrast, while enhancing guest comfort and supervising event activities are important roles for venue staff, they do not directly relate to the critical responsibility of ensuring safety during emergencies. Additionally, selling event tickets is not a function associated with safety personnel, highlighting that their primary focus should be on managing safety and maintaining order within the venue.